Information We Collect
Site Use Information
Information You Provide to Us
Your Access to Your Information
Disclosing Information to Third Parties
Security Procedures to Protect Information
Notice to California Residents
Notice to Nevada Residents
Inapplicability of Privacy Policies of Any Linked Sites or Other Parties
Your Comments are Appreciated
I. Information We Collect
Our website does not collect personally identifiable information about individuals except when such individuals specifically provide such information on a voluntary basis, such as when joining the network, customer login, user login (collectively “registering”) at our website or contacting us through our website. VRM uses such information collected primarily to provide better service to our customers and vendors, to comply with our legal obligations, to operate and grow our business, to improve and customize the content you see, to provide the products, services or membership benefits you request, and to contact you about special promotions and new products. This website is primarily designed for commercial users and is not intended for personal, family or household purposes.
II. Site Use Information
VRM may collect the IP addresses of visitors to our site. This information may be aggregated to measure the number of visits, average time spent on the site, pages viewed, etc. VRM may use this information to measure the use of our site and to improve the content we offer. We may share with third parties this experiential information or other data which does not personally identify visitors to our site.
III. Information You Provide to Us
You are not required to register in order to access our site. Certain portions of our site may be restricted to registered users. Any information you provide is voluntary. If you register on the site we may collect your contact information, i.e. your name, address, birth date, email address, telephone number and other information you provide to us about yourself. You agree to provide accurate and current information and to update that information as appropriate and you will update it as necessary.
Prospective independent contractor vendors, including appraisers, real estate agents and brokers, or other professionals may submit information to apply to become a vendor by visiting the “Join Our Vendor Network” page, which may be operated by an authorized vendor. Information collected may include name, address, telephone and fax numbers, email address, education history, resume, copy of current state license/certification, insurance and workers’ compensation coverage, military service, immigration status and employment history, women and minority-owned status, or other information.
You may be given the option to make payment through this site. We may use a third-party payment processor for this purpose, in which case your information is either submitted directly to the payment processor or is transferred by us to the payment processor.
You also may have the ability to accept or decline cookies on your device. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website or have some of our services, being automatically recognized as a registered user, function properly.
We do not currently employ technology to respond to do-not-track signals from your browser.
V. Email Communications
By providing your email address you agree to receive communications related to the commercial relationship and transaction, including industry news and information and/or programs of interest or marketing material, employment opportunities, vendor opportunities, professional offerings, or responses to your inquiries. To unsubscribe from promotional emails, follow the instructions in the email.
VI. Your Access to Your Information
Registered users have the ability to update their information by accessing their account. You have the right to access and update your personal information submitted to us. You may access your information at any time to add, change or delete certain profile information by simply logging in.
VII. Disclosing Information to Third Parties
VIII. Child Privacy
Because of the nature of our business, our products and services are not designed to appeal to minors, and therefore we do not knowingly attempt to solicit or receive any information from children under 18. If we have reason to believe that information is being provided by a person under the age of 18 we will not collect the information.
IX. Security Procedures to Protect Information
You should be aware that information sent to us using this website may not be secure in transmission. While we take steps to protect your personal information and keep it secure, you also play a role in protecting your information. You can help to maintain the security of your online transactions by not sharing your password with anyone. If we receive instructions using your log-in information and password we will assume that the instructions have been authorized by you. VRM cannot guaranty the security of any information you transmit to us or from our site, and therefore you use our site at your own risk.
X. Notice to California Residents
A. Your California Privacy Rights (Shine the Light Act)
We may share your personal information with third parties for their direct marketing purposes. California residents with an established business relationship with us are permitted by California law to request once a year information about the manner in which we shared certain categories of information with others for their marketing purposes during the prior calendar year. Please email us at to request this disclosure.
B. California Consumer Privacy Act (“CCPA”) Rights
The CCPA substantially limits the rights of our employees and those employees of entities with whom we transact business with respect to information we collect in those contexts. As of January 1, 2020, verified California residents not otherwise excluded by statute will have the right to:
request and receive disclosure of our personal information collection practices during the prior 12 months, including the categories of personal information we collect, the categories of sources of such information, our business purpose for collecting or sharing such information, and the categories of third parties with whom we share such information.
request and receive a copy of the personal information we have collected about them during the prior 12 months.
request and receive disclosure of our information sharing practices during the prior 12 months, including a list of the categories of personal information sold with the category of third party recipients and a list of the categories of personal information that we disclosed for a business purpose.
request that we not sell personal information about them and
request that we delete (and direct our service providers to delete) their personal information subject to certain exceptions.
For purposes of the CCPA personal information means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household.
In order to make a request for disclosure California residents may contact us by calling 888-419-2272 (888-419CCPA), emailing us at or clicking https://www.vrmco.com/ccpa-request. We will ask you for information that allows us to reasonably verify your identity (that you are the person about whom we collected personal information) and will use that information only for that purpose. If you do not have a registered account with us we may request that you submit a signed statement under penalty of perjury that you are the individual you claim to be. We cannot respond to your request or provide you with personal information if we cannot verify your identity and confirm that the personal information relates to you. We will acknowledge receipt of your request within 10 days and will endeavor to respond within forty-five days of receipt of your request, but if we require more time (up to an additional forty-five days) we will notify you of our need for additional time. We cannot respond to your request or provide you with personal information if we cannot verify your identity and confirm that the personal information relates to you.
You may make a request for disclosure of our information collection practices, the information we collected about you, or our sharing practices up to twice within a 12-month period. You may make a deletion request at any time. We will endeavor to respond within forty-five days of receipt of your request, but if we require more time (up to an additional forty-five days) we will notify you of our need for additional time.
For requests for a copy of the personal information we have collected during the 12 months prior to your request we will endeavor to provide the information in a format that is readily useable, including by mailing you a paper copy or providing an electronic copy to your registered account, if you have registered an account with us.
If you request that we delete your personal information, California law permits us to retain certain information and not to delete it under certain circumstances. By way of example, we are not required to comply with a request to delete information if the information is necessary for us to complete a transaction for you or otherwise perform a contract; to detect, protect against, or prosecute security incidents, fraud or illegal activity; to use the information only internally in ways reasonably aligned with your expectations as our customer (such as maintaining sales records), and to comply with legal obligations.
We will not discriminate against you as a result of your exercise of any of these rights.
Sale of Information. We do not sell your information for monetary consideration but we may transfer your information to a third party that provide us with services such as helping us with advertising, data analysis and security, which may fall under the definition of “other valuable consideration” which may be consider a ‘sale’ under the CCPA. If you are a California resident over the age of 16 and would like to instruct us not to sell your personal information, please visit our Do-Not-Sell web page here https://www.vrmco.com/do-not-sell-my-info. We do not sell personal information of individuals we actually know are less than 16 years of age. Once we receive your Do-Not-Sell request we will wait at least 12 months before asking you to reauthorize personal information sales.
Using an Authorized Agent. You may submit a request through someone holding a formal Power of Attorney. Otherwise, you may submit a request using an authorized agent only if (1) you provide the authorized agent with written permission to make a request and (2) you verify your own identity directly with us. We will require the agent to submit proof to us that they have been authorized to make requests on your behalf.
During the past 12 months, we have collected the following categories of information from the listed sources, used it for the listed business purposes and shared it with the listed categories of third parties. The categories of information include information we collect from our website visitors, registered users, employees, vendors, suppliers and any other person that interacts with us either online or offline. Not all information is collected about all individuals. For instance, we may collect different information from applicants for employment or from vendors or from customers.
XI. Notice to Nevada Residents
We do not disclose personal information for monetary consideration. If you would like to tell us not to sell your information in the future please email us at with your name, postal address, telephone number and email address with “Nevada Do Not Sell” in the subject line.
XII. Inapplicability of Privacy Policies of any Linked Sites or Other Parties
XIV. Your Comments are Appreciated
Effective Date: As of January 1, 2020
(c) 2020 by Vendor Resource Management, Inc., All rights reserved.